Cancellation & Refund Policy

Unused Sessions:

Hypnotherapy sessions are valid and can be used for 90 days from the date of purchase.

You have 90 days from the date of purchase to refund your unused hypnotherapy session(s). After the 90 days from purchase has been met, no refund will be granted.

To cancel unused sessions and receive a refund of unused sessions within the 90 days of purchase, please email UAE Hypnosis at office@uaehypnosis.com

There are no refunds granted to hypnotherapy sessions that are used, as the time has been allocated.


Downloadable Products | Pre-recorded MP3 Self-Hypnosis Audio’s

Non-refundable


Reschedule/Cancel Session

If you need to reschedule or cancel your session after you made a payment, there is no cancellation/rescheduling fee.


Consultations

Please note that once you have scheduled an appointment with us, we have reserved time in our schedule just for you. We do our best to be on time for the meeting and expect the same from our clients. We wait for up to 10 minutes for clients to join the meeting before considering them a no-show and ending the meeting.

If clients cancel their appointments less than 24 hours before they are scheduled to take place, they will not be eligible for a refund. To avoid this outcome, please provide notice to cancel or reschedule the appointment more than 24 hours prior to the appointment. You can cancel or reschedule appointments by using the links included in the event invitations or by emailing us at office@uaehypnosis.com


Technical Difficulties With Session

If you have technical difficulties and are unable to connect with your therapist, after 15 minutes, you have the option to reschedule your appointment or be refunded the total cost of your session.


Refund Policy for Discounted 4-Session Package (Dhs 2800 Package):

Our Discounted 4-Session Package includes four ninety-minute sessions. Initially, each session is priced at a discounted rate of Dhs 700, totaling Dhs 2800 for the package. Additionally, a non-refundable processing fee of Dhs 70 is applied for payments processed through our online provider, Stripe.

The refund amounts based on the number of sessions utilized from the package are adjusted as follows, given the revised cost of Dhs 800 per session after any session is used:

  • If 0 sessions are used: You are eligible for a refund of Dhs 2730. This is the full package cost of Dhs 2800 minus the non-refundable processing fee of Dhs 70.

  • If 1 session is used:

    • Cost of 1 used session at the revised rate: Dhs 800
    • Remaining value after 1 session: Dhs 2800 – Dhs 800 = Dhs 2000
    • Refund amount: Dhs 2000 – Dhs 70 (processing fee) = Dhs 1930

  • If 2 sessions are used:

    • Cost of 2 used sessions at the revised rate: Dhs 1600 (Dhs 800 x 2)
    • Remaining value after 2 sessions: Dhs 2800 – Dhs 1600 = Dhs 1200
    • Refund amount: Dhs 1200 – Dhs 70 (processing fee) = Dhs 1130

  • If 3 sessions are used:

    • Cost of 3 used sessions at the revised rate: Dhs 2400 (Dhs 800 x 3)
    • Remaining value after 3 sessions: Dhs 2800 – Dhs 2400 = Dhs 400
    • Refund amount: Dhs 400 – Dhs 70 (processing fee) = Dhs 330

  • If all 4 sessions are used: No refund is available, as the full value of the package has been utilized.

Summary:

  • 0 sessions used: Refund of Dhs 2730
  • 1 session used: Refund of Dhs 1930
  • 2 sessions used: Refund of Dhs 1130
  • 3 sessions used: Refund of Dhs 330
  • 4 sessions used: No refund

Please note that the processing fee of Dhs 70 is deducted from the refund amounts to cover the charge from our payment provider and is not refundable under any circumstances.

Refunds must be requested within 30 days from the purchase date.


Refund Policy for Discounted 4-Session Package (Promotional Package of Dhs 2400):

Original Package Details:

  • Total Package Cost: Dhs 2400 for 4 sessions

  • Discounted Session Rate: Dhs 600 per session

  • Single Session Rate (if any sessions are used): Dhs 700 per session

  • Processing Fee: Dhs 70 (non-refundable)

    If 0 sessions are used: You are eligible for a refund of Dhs 2330 (total package cost of Dhs 2400 minus the non-refundable processing fee of Dhs 70).

  1. If 1 session is used:

    • Cost of 1 session at single session rate: Dhs 700
    • Remaining package value: Dhs 2400 – Dhs 700 = Dhs 1700
    • Refund amount: Dhs 1700 – Dhs 70 (processing fee) = Dhs 1630

  2. If 2 sessions are used:

    • Cost of 2 sessions at single session rate: Dhs 1400 (Dhs 700 x 2)
    • Remaining package value: Dhs 2400 – Dhs 1400 = Dhs 1000
    • Refund amount: Dhs 1000 – Dhs 70 (processing fee) = Dhs 930

  3. If 3 sessions are used:

    • Cost of 3 sessions at single session rate: Dhs 2100 (Dhs 700 x 3)
    • Remaining package value: Dhs 2400 – Dhs 2100 = Dhs 300
    • Refund amount: Dhs 300 – Dhs 70 (processing fee) = Dhs 230

  4. If all 4 sessions are used: No refund is available, as the full package value has been utilized.

Summary:

  • 0 sessions used: Refund of Dhs 2330
  • 1 session used: Refund of Dhs 1630
  • 2 sessions used: Refund of Dhs 930
  • 3 sessions used: Refund of Dhs 230
  • 4 sessions used: No refund

Please note that the processing fee of Dhs 70 is deducted from the refund amounts to cover the charge from our payment provider and is not refundable under any circumstances.

Please note that refunds must be requested within 30 days from the purchase date.


 

The hypnotherapist facilitates change by guiding the use of hypnotic suggestions. The hypnotherapist cannot control or force the client to change or do anything they do not want to do. At the end of each hypnotherapy session, the hypnotherapist will ask if the client is satisfied. If the client feels doubt or apprehension during or immediately following a hypnotherapy session, it is in the client’s best interest to communicate with the hypnotherapist as soon as possible.

If the hypnotherapist has any concerns throughout the client session, the concerns will be discussed with the client to determine the recommended course of treatment. The client has the option to take the recommendation or to not go ahead with future sessions. If the client has paid in advance for hypnotherapy sessions, the client has the option to not go ahead and the client can be refunded based upon the refund policy.

Although UAE Hypnosis has had great results, results cannot be guaranteed and may vary based on the mindset of the client, the desire to change and the commitment to follow instructions during and after the session.

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