Cancellation & Refund Policy

Unused Sessions:

Hypnotherapy sessions are valid and can be used for 90 days from the date of purchase.

You have 90 days from the date of purchase to refund your unused hypnotherapy session(s). After the 90 days from purchase has been met, no refund will be granted.

To cancel unused sessions and receive a refund of unused sessions within the 90 days of purchase, please email UAE Hypnosis at office@uaehypnosis.com

There are no refunds granted to hypnotherapy sessions that are used, as the time has been allocated.

Downloadable Products | Pre-recorded MP3 Self-Hypnosis Audio’s

Non-refundable

Reschedule/Cancel Session

If you need to reschedule or cancel your session after you made a payment, there is no cancellation/rescheduling fee.

Consultations

Please note that once you have scheduled an appointment with us, we have reserved time in our schedule just for you. We do our best to be on time for the meeting and expect the same from our clients. We wait for up to 10 minutes for clients to join the meeting before considering them a no-show and ending the meeting.

If clients cancel their appointments less than 24 hours before they are scheduled to take place, they will not be eligible for a refund. To avoid this outcome, please provide notice to cancel or reschedule the appointment more than 24 hours prior to the appointment. You can cancel or reschedule appointments by using the links included in the event invitations or by emailing us at office@uaehypnosis.com

Technical Difficulties With Session

If you have technical difficulties and are unable to connect with your therapist, after 15 minutes, you have the option to reschedule your appointment or be refunded the total cost of your session.

Refund policy for 4-Session Package: 

Each session is ninety minutes in length.
Each session in the discounted package is charged at Dhs 600, totaling Dhs 2400.
There is a processing fee of Dhs 70 from our online payment provider, stripe.
*There is no refund of the Dhs 70 processing fee.

This is what you are refunded:

• If you use 0 sessions from pacakge > you can be refunded Dhs 2330
  
  
• If you use 1 session from package  > you can be refunded Dhs 1630
  
  
• If you use 2 sessions from package > you can be refunded Dhs 930
  
  
• If you use 3 sessions from package > you can be refunded Dhs 230
  
  
• If you use 4 sessions from package > you cannot be refunded

The hypnotherapist facilitates change by guiding the use of hypnotic suggestions. The hypnotherapist cannot control or force the client to change or do anything they do not want to do. At the end of each hypnotherapy session, the hypnotherapist will ask if the client is satisfied. If the client feels doubt or apprehension during or immediately following a hypnotherapy session, it is in the client’s best interest to communicate with the hypnotherapist as soon as possible.

If the hypnotherapist has any concerns throughout the client session, the concerns will be discussed with the client to determine the recommended course of treatment. The client has the option to take the recommendation or to not go ahead with future sessions. If the client has paid in advance for hypnotherapy sessions, the client has the option to not go ahead and the client can be refunded based upon the refund policy.

Although UAE Hypnosis has had great results, results cannot be guaranteed and may vary based on the mindset of the client, the desire to change and the commitment to follow instructions during and after the session.