Cancellation & Refund Policy

Cancellation and Rescheduling

To ensure effective scheduling and optimal service, please adhere to our Cancellation and Rescheduling policy:

Notice:

  • Notify us 24 hours prior to your appointment during regular business hours (7am – 10pm, UAE Time). For example, for a Monday 6:00 pm appointment, notify us before 6:00 pm the preceding Sunday.

Notification Method:

  • Email us in writing at office@uaehypnosis.com for any changes. Avoid contacting your therapist directly.

Cancellation and Rescheduling of Consultation:

Please note that when you schedule an appointment with us, we reserve that time exclusively for you. We make every effort to be punctual and appreciate the same consideration from our clients. If you do not join the meeting within 10 minutes of the scheduled time, you will be considered a no-show and the meeting will be ended.

If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance. Cancellations made less than 24 hours before the appointment will not be eligible for a refund. To avoid this, kindly provide notice more than 24 hours before your scheduled time. You can cancel or request to reschedule appointments by emailing us at office@uaehypnosis.com.

Cancellation and Rescheduling of Hypnotherapy Sessions:

  • For appointments canceled within 24 hours, no cancellation fee will be charged, and the amount paid will be credited to the client’s account for future rescheduling.
  • For appointments canceled less than 24 hours in advance, the session will be forfeited. To reschedule, you will need to purchase a new session or use the next session in your package.

Frequent Cancellations and Rescheduling:

  • We will discuss your therapy goals and attendance. If needed, services may pause until regular attendance resumes.

Therapist Cancellations:

  • We will notify you as soon as possible if the therapist needs to cancel. We will work with you to promptly reschedule any appointments canceled by your therapist.

____________________________________________________________________________

Refund Policy for Discounted 4-Session Package (Transformative Package Dhs 2400):

Original Package Details:

  • Total Package Cost: Dhs 2400 for 4 sessions
  • Discounted Session Rate: Dhs 600 per session
  • Single Session Rate (if any sessions are used): Dhs 700 per session
  • Processing Fee: Dhs 70 (non-refundable)

    If 0 sessions are used: You are eligible for a refund of Dhs 2330 (total package cost of Dhs 2400 minus the non-refundable processing fee of Dhs 70).
  1. If 1 session is used:
    • Cost of 1 session at single session rate: Dhs 700
    • Remaining package value: Dhs 2400 – Dhs 700 = Dhs 1700
    • Refund amount: Dhs 1700 – Dhs 70 (processing fee) = Dhs 1630
  2. If 2 sessions are used:
    • Cost of 2 sessions at single session rate: Dhs 1400 (Dhs 700 x 2)
    • Remaining package value: Dhs 2400 – Dhs 1400 = Dhs 1000
    • Refund amount: Dhs 1000 – Dhs 70 (processing fee) = Dhs 930
  3. If 3 sessions are used:
    • Cost of 3 sessions at single session rate: Dhs 2100 (Dhs 700 x 3)
    • Remaining package value: Dhs 2400 – Dhs 2100 = Dhs 300
    • Refund amount: Dhs 300 – Dhs 70 (processing fee) = Dhs 230
  4. If all 4 sessions are used: No refund is available, as the full package value has been utilized.

Summary:

  • 0 sessions used: Refund of Dhs 2330
  • 1 session used: Refund of Dhs 1630
  • 2 sessions used: Refund of Dhs 930
  • 3 sessions used: Refund of Dhs 230
  • 4 sessions used: No refund

Please note that the processing fee of Dhs 70 is deducted from the refund amounts to cover the charge from our payment provider and is not refundable under any circumstances.

Please note that refunds must be requested within 30 days from the purchase date.

Refund Policy for Discounted 4-Session Package (Dhs 2800 Package):

Our Discounted 4-Session Package includes four ninety-minute sessions. Initially, each session is priced at a discounted rate of Dhs 700, totaling Dhs 2800 for the package. Additionally, a non-refundable processing fee of Dhs 70 is applied for payments processed through our online provider, Stripe.

The refund amounts based on the number of sessions utilized from the package are adjusted as follows, given the revised cost of Dhs 800 per session after any session is used:

  • If 0 sessions are used: You are eligible for a refund of Dhs 2730. This is the full package cost of Dhs 2800 minus the non-refundable processing fee of Dhs 70.
  • If 1 session is used:
    • Cost of 1 used session at the revised rate: Dhs 800
    • Remaining value after 1 session: Dhs 2800 – Dhs 800 = Dhs 2000
    • Refund amount: Dhs 2000 – Dhs 70 (processing fee) = Dhs 1930
  • If 2 sessions are used:
    • Cost of 2 used sessions at the revised rate: Dhs 1600 (Dhs 800 x 2)
    • Remaining value after 2 sessions: Dhs 2800 – Dhs 1600 = Dhs 1200
    • Refund amount: Dhs 1200 – Dhs 70 (processing fee) = Dhs 1130
  • If 3 sessions are used:
    • Cost of 3 used sessions at the revised rate: Dhs 2400 (Dhs 800 x 3)
    • Remaining value after 3 sessions: Dhs 2800 – Dhs 2400 = Dhs 400
    • Refund amount: Dhs 400 – Dhs 70 (processing fee) = Dhs 330
  • If all 4 sessions are used: No refund is available, as the full value of the package has been utilized.

Summary:

  • 0 sessions used: Refund of Dhs 2730
  • 1 session used: Refund of Dhs 1930
  • 2 sessions used: Refund of Dhs 1130
  • 3 sessions used: Refund of Dhs 330
  • 4 sessions used: No refund

Please note that the processing fee of Dhs 70 is deducted from the refund amounts to cover the charge from our payment provider and is not refundable under any circumstances.

Refunds must be requested within 30 days from the purchase date.

______________________________________________________________________

The hypnotherapist facilitates change by guiding the use of hypnotic suggestions. The hypnotherapist cannot control or force the client to change or do anything they do not want to do. At the end of each hypnotherapy session, the hypnotherapist will ask if the client is satisfied. If the client feels doubt or apprehension during or immediately following a hypnotherapy session, it is in the client’s best interest to communicate with the hypnotherapist as soon as possible.

If the hypnotherapist has any concerns throughout the client session, the concerns will be discussed with the client to determine the recommended course of treatment. The client has the option to take the recommendation or to not go ahead with future sessions. If the client has paid in advance for hypnotherapy sessions, the client has the option to not go ahead and the client can be refunded based upon the refund policy.

Although UAE Hypnosis has had great results, results cannot be guaranteed and may vary based on the mindset of the client, the desire to change and the commitment to follow instructions during and after the session.

The Worlds Most Powerful Therapy

Find out how hypnosis can help you.